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Delivery Policy
- Thank you for choosing The Vault Nationwide for your shipping needs. We are committed to providing you with a seamless and reliable delivery experience. Please review the following information regarding our delivery policy:
- Delivery Methods: We offer a variety of delivery methods to accommodate your needs, including standard shipping, expedited shipping, and same-day delivery options. The availability of these methods may vary depending on your location and the nature of the shipment.
- Delivery Times: Delivery times will vary depending on the shipping method selected and the destination of the package. We strive to provide accurate delivery estimates at the time of purchase. However, please note that unforeseen circumstances such as weather delays or logistical issues may impact delivery times.
- Tracking Information: Once your order has been processed and shipped, you will receive a tracking number via email or SMS. This tracking number can be used to monitor the status of your shipment in real-time. We encourage you to track your package regularly to stay updated on its whereabouts and estimated delivery date.
- Delivery Address: It is essential to provide accurate and complete delivery information at the time of purchase to ensure successful delivery. Please double-check the delivery address to avoid any delays or misdeliveries . We are not responsible for packages that are undeliverable due to incorrect or incomplete address information provided by the customer.
- Delivery Confirmation: Upon successful delivery of your package, you will receive a delivery confirmation notification via email or SMS. If you are unavailable to receive the package at the time of delivery, our courier may leave a delivery notification with further instructions for scheduling a re-delivery or arranging for package pickup.
- Delivery Charges: Delivery charges will be calculated based on factors such as package weight, dimensions, shipping method selected, and destination address. These charges will be clearly outlined during the checkout process. Additional fees may apply for expedited or specialized delivery services.
- International Shipping: For international shipments, please note that additional customs duties, taxes, and fees may apply depending on the destination country’s regulations. These charges are the responsibility of the recipient and are not included in the shipping cost paid at checkout. Delays may also occur due to customs clearance procedures, which are beyond our control.
- Delivery Assistance: If you require any assistance or have specific delivery instructions, please contact our customer service team, and we will do our best to accommodate your needs.
- Shipping Restrictions: Certain items may be subject to shipping restrictions or regulations due to their nature, size, or destination. We reserve the right to refuse shipment of any items that are prohibited by law or pose a risk to the safety of our courier partners or the integrity of our services.
- Returns and Exchanges: If you encounter any issues with your delivery or need to initiate a return or exchange, please refer to our Returns and Exchanges Policy for detailed instructions on how to proceed.
If you have any further questions or concerns regarding our delivery policy, please don’t hesitate to contact us. Your satisfaction is our top priority, and we are here to ensure that your shipping experience with The Vault Nationwide exceeds your expectations. Thank you for choosing us for your shipping needs.